Privacy Policy

1. Introduction

At AsterGaze Technologies ("we," "our," or "us"), we are committed to protecting your privacy and the privacy of the students whose data you process through Aster Consult ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered student-counselor communication platform.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Account information (name, email address, phone number, company details)
• Profile information (job title, educational background, preferences)
• Communication data (messages, chat logs, email correspondence)
• Student information processed through the platform (names, contact details, educational interests)
• Usage data (login times, feature usage, interaction patterns)
• Device information (IP address, browser type, operating system)

Automatically Collected Information

We automatically collect certain information when you use our Service, including log data, device information, cookies, and usage analytics to improve our platform's performance and user experience.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our Service
• Processing and managing student-counselor communications
• Generating AI-powered responses and recommendations
• Analyzing usage patterns to improve our platform
• Sending administrative and marketing communications
• Ensuring compliance with legal and regulatory requirements
• Detecting and preventing fraud or security breaches
• Personalizing your experience on our platform

4. AI and Machine Learning

Our Service uses artificial intelligence and machine learning technologies to:

• Generate automated responses to student inquiries
• Analyze communication patterns for insights
• Improve lead generation and conversion rates
• Provide predictive analytics and recommendations

We ensure that our AI systems are trained on anonymized data and implement privacy-preserving techniques to protect individual privacy.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With service providers who assist us in operating our platform
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our users
• In connection with a business transaction (merger, acquisition, etc.)
• With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices
• Incident response and breach notification procedures

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and review your personal information
• The right to correct or update inaccurate information
• The right to delete your personal information
• The right to restrict or object to certain processing
• The right to data portability
• The right to withdraw consent where processing is based on consent

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information during international transfers.

10. Children's Privacy

While our Service may process information about students who are minors in the course of providing educational counseling services, we do not knowingly collect personal information directly from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze usage patterns and improve our Service
• Provide personalized content and recommendations
• Ensure security and prevent fraud

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: